Acl365 Terms and Conditions — Full Guide in English

These Terms and Conditions apply to your use of the acl365 platform. By creating an account or using the platform, you confirm that you have read and fully agree to these terms.

Acl365 is an online gaming and Sports Betting platform built for Bangladeshi users. Our goal is to provide a transparent, safe, and enjoyable gaming environment — and these terms exist to uphold that.

A valid account is required to play on acl365. You must provide accurate and truthful information at registration. acl365 reserves the right to close any account found to have used false or misleading details.

Key Account Rules:

• Each person may only open one account. Creating multiple accounts is strictly prohibited.
• The name, date of birth, and mobile number provided at registration must be accurate.
• Keep your account password confidential. acl365 is not responsible for any issues arising from sharing your password with others.
• Accounts may not be transferred or sold to another person.
• Acl365 may request a national ID card or other documentation at any time for identity verification purposes.

Acl365 reserves the right to hold withdrawals until the verification process is complete. This is done to protect both you and the platform.

Acl365 is an adult platform. You must be 18 years of age or older to register and play.

A national ID card or birth certificate may be requested at registration for age verification. acl365 has a zero-tolerance policy when it comes to protecting minors.

Deposits on acl365 can be made via Mobile Banking, Nagad, and Rocket. All deposits are credited to your account instantly.

Deposit Rules:

• The minimum deposit amount is BDT 200 (two hundred taka).
• All deposits must be made from your own mobile banking account.
• Deposits made using another person's account may be voided.
• Keep a record of your transaction proof (transaction ID).
• If a deposit is delayed due to a technical issue, please notify the support team.

Withdrawals on acl365 are simple and fast, though certain conditions must be met.

Withdrawal Conditions:

• Account verification (KYC) must be completed before making a withdrawal.
• The minimum withdrawal amount is BDT 500 (five hundred taka).
• Winnings derived from bonuses must meet the specified wagering requirements before a withdrawal can be made.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals will always be sent to your own registered mobile banking number.
• Withdrawals may be temporarily suspended if suspicious activity is identified.

Acl365 is committed to making withdrawals fast and hassle-free. If you run into any issues, our 24/7 support team is always ready to help.

Acl365 regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that you should read carefully before claiming.

General Bonus Usage Rules:

• Each bonus offer has its own wagering requirements, validity period, and maximum withdrawal limit.
• The same bonus cannot be claimed more than once.
• Misuse of bonuses or violation of terms may result in bonus cancellation and account suspension.
• The welcome bonus is available to newly registered users only.
• Acl365 reserves the right to modify or cancel any bonus offer at any time.

Certain activities are strictly prohibited on acl365. Violations may result in permanent account closure and forfeiture of any remaining balance.

List of Prohibited Activities:

• Multi-Accounting: Opening multiple accounts under the same identity.
• Bonus Abuse: Attempting to exploit the bonus system through dishonest means.
• Money Laundering: Using the platform for money laundering or any other illegal financial activity.
• Fraud: Exploiting software glitches or bugs to gain an unfair advantage.
• Hacking or Cyber Attacks: Any form of technical exploitation.
• Using another person's account: Logging into or transacting on another person's account without their permission.

You can close your acl365 account at any time. Simply contact the support team and they will handle the process for you.

• Please withdraw any remaining balance before closing your account.
• Acl365 reserves the right to suspend or close accounts without notice in the event of a rule violation.
• Inactive accounts (no activity for 12 months) may be deactivated automatically.
• To reactivate a closed account, please contact our support team.

Acl365 takes responsible gaming seriously. We want every player to see gaming as a healthy form of entertainment.

Our Responsible Gaming features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily exclude yourself from the platform for a set period.
• Cooling-Off Period: Take a break ranging from 24 hours to 30 days.
• Reality Check: Receive regular reminders about your gaming time and spending.

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming Visit the page and get help.

If you have a dispute or complaint regarding acl365, please contact our support team first. We will do our best to resolve it as quickly as possible.

• An initial response will be provided within 48 hours of a complaint being submitted.
• In the event of a dispute over game results, server log records shall serve as the final evidence.
• All decisions made by acl365 are final and binding.

Acl365 reserves the right to update these Terms and Conditions at any time. For significant changes, you will be notified via your registered email or a platform notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly.